Landlords are legally required to provide working heating and hot water. If you're suffering from a broken boiler, faulty heating system, or freezing conditions due to landlord neglect, you may be entitled to compensation for discomfort, health risks, and additional costs.
Boiler & Heating Compensation Claims
Boiler & Heating Compensation Claims
Boiler & Heating Compensation Claims
Boiler & Heating Compensation Claims
Under Section 11 of the Landlord and Tenant Act 1985, landlords must repair and maintain heating systems, including boilers, radiators, and pipes. They must also ensure annual gas safety checks by a Gas Safe engineer.
You may claim for:
Additional heating costs (electric heaters)
Damaged belongings from leaks
Temporary accommodation
Takeaway meals (if no cooking facilities)
Compensation for:
Respiratory illnesses
Hypothermia risk (vulnerable tenants)
Stress & inconvenience
Loss of enjoyment
Document heating issues with photos/videos, keep repair requests, and record additional expenses.
Our specialists assess your case and advise on claim viability - no obligation.
We formally notify the landlord, giving them 14 days to respond before proceeding.
We negotiate maximum compensation or proceed to court if necessary.
If you have vulnerable household members (children, elderly, or disabled) with no heating:
No win, no fee - we only get paid if you win compensation
You typically have 6 years from the date of heating failure to make a claim (3 years for personal injury).
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