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Note: We help you get the compensation you deserve

Contact Our Housing Disrepair Specialists

Get immediate help with mold, leaks, structural issues, and other housing problems

Our Process

Your Claim Journey

See how we handle housing disrepair claims from start to finish

1. Free Consultation

Day 1

We assess your case with no obligation. If valid, we take your claim on a No Win No Fee basis.

2. Evidence Gathering

Week 1-2

Our team helps collect photos, medical records, repair requests, and expert surveys to build your case.

3. Legal Notice Served

Week 3-4

We formally notify the landlord/housing association of the claim and required actions.

4. Negotiation Phase

Month 1-3

90% of cases settle here with compensation agreed and repairs scheduled.

5. Compensation & Repairs

Month 3-6

You receive payment and contractors complete all necessary repairs to your property.

Average claim timeline: 3-6 months | Success rate: 98%

Need emergency repairs?

If you have no heating, dangerous electrical issues, or severe leaks, call our 24/7 hotline

100% Money Back Guarantee
£
No Recovery - No Fee

If we don't win compensation, you pay absolutely nothing

See Exactly Where Your Claim Is

1
Form Submitted
2
Evidence Review
3
Negotiation
4
Completion
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Frequently Asked Questions

Answers to common questions about housing disrepair claims

All our housing disrepair claims are handled on a No Win No Fee basis. This means:

  • No upfront costs
  • No hidden fees
  • You only pay if your claim is successful
  • Our fee comes from the compensation (typically 25%)

Compensation amounts vary based on:

  • Severity of disrepair
  • Duration of the problem
  • Impact on your health and wellbeing
  • Property damage incurred

Our average compensation is £3,000-£15,000, with some severe cases reaching £25,000+.

No. It is illegal for landlords to evict tenants for making legitimate disrepair claims (known as "retaliatory eviction"). The law protects you:

  • Council/housing association tenants have strong protection
  • Private tenants are covered under the Prevention of Social Housing Fraud Act
  • We include clauses in settlements preventing retaliation

If you experience any threats, contact us immediately.

In the UK, disrepair law governs the responsibility of the landlord to maintain the rental property in a safe and livable condition. Landlords are required to carry out timely repairs to ensure properties meet legal standards.

Housing disrepair refers to situations where a rented property has deteriorated due to the landlord's failure to carry out necessary repairs. Common issues include structural damage, damp and mould, heating problems, plumbing issues, and infestations.

Dilapidation law governs the condition of leased or rented properties and the responsibilities of tenants and landlords, particularly at the end of a lease. It covers repair obligations and potential financial liabilities.

Under the Landlord and Tenant Act 1985, landlords are legally required to maintain rental properties in a safe and habitable condition. Additionally, the Right to Repair Regulations (2021) apply to certain appliances, ensuring availability of spare parts for 10 years.

A property is deemed uninhabitable if it fails to meet the standards under the Homes (Fitness for Human Habitation) Act 2018. This includes structural instability, persistent damp or mould, unsafe gas/electrical systems, and lack of basic sanitation.

The state of disrepair means a building or object has deteriorated due to neglect or lack of maintenance, leaving it in poor condition and needing repair to restore safety or functionality.

The biggest housing crisis in the UK is currently in Liverpool, with a housing deficit of over 232,000 homes. Nationally, issues are driven by high property prices, unaffordable rents, and lack of social housing, particularly in London and the South East.

Yes, tenants can sue landlords for negligence in the UK under laws like the Landlord and Tenant Act 1985 and the Defective Premises Act 1972, especially if harm or loss results from their failure to maintain the property.

To sue your landlord in the UK, notify them of the issue in writing. If unresolved, gather evidence (photos, medical reports, communications) and send a letter before action. File a claim using an N1 form. Seek legal advice for complex claims.

If your landlord fails to fix issues, you can contact your local council’s environmental health department or a housing disrepair solicitor to initiate a legal claim for repairs and potential compensation.

Yes, you can take your landlord to court if they fail to carry out necessary repairs, breach the tenancy agreement, or cause harm through negligence.

If your landlord ignores repair requests, first report in writing. If still unresolved, escalate to your local council or the Housing Ombudsman for further action.

Landlords are expected to fix problems within a “reasonable time”. Urgent issues like no heating or unsafe electrics should be fixed within 24–48 hours, while non-urgent repairs should be addressed within 14 days.

Tenants are responsible for basic maintenance tasks such as changing light bulbs, replacing smoke alarm batteries, cleaning, ventilating rooms to prevent mould, and maintaining gardens or outdoor spaces. They must also repair damage they have caused.

Tenants must pay rent on time, keep the property clean, report repair issues promptly, avoid causing damage, and allow access for inspections or repairs when given proper notice.

Yes, tenants are generally responsible for changing light bulbs as it is considered a part of routine property maintenance in the UK.

The landlord is typically responsible for sweeping the chimney, especially if it serves a heating appliance like a fireplace. This falls under the duty to maintain safe heating systems as per the Landlord and Tenant Act 1985.

If the washing machine was provided by the landlord, they must repair it within a reasonable time. Typically, this is within 14 days, or sooner if the issue is urgent or affects hygiene.

Compensation for emotional distress varies based on severity and impact. Awards may range from a few thousand pounds to significantly more in severe or long-term cases.

Yes, tenants can receive compensation for emotional distress caused by their landlord’s negligence, including issues like harassment, disrepair, or illegal eviction.

Payouts vary. Minor cases may receive £1,440–£5,500, while severe cases (like PTSD or long-term psychological damage) can range from £56,070 to £94,470.

You must provide evidence of a medically recognised psychiatric injury, like anxiety or PTSD. This includes medical/psychological reports, witness statements, and records of how it impacted your life.

To prove damages, collect medical evidence, therapist notes, personal journals, and witness statements. You must show the distress resulted directly from the landlord’s negligence or misconduct.

First, notify your landlord and give them time to fix the issue. If unresolved, gather evidence and send a Letter Before Action. You may then file a court claim to demand repairs and seek compensation for health issues, inconvenience, or damaged belongings.

Ready to Start Your Housing Disrepair Claim?

Contact us today for a free, no-obligation assessment of your case. Find out how much compensation you could be entitled to.

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